1.0
6 Dec 2020
Former employee, more than 1 year
Leeds, England
Recommend
CEO approval
Business outlook
Pros
Better than signing on, almost.
Cons
Fortunes spent on consultants rather than upskilling staff, employing sufficient staff, or having sufficient stock. Makes promises to customers they know cannot be kept, leaving customer service staff to deal with the fallout. Buys cheap mislabelled shoes and expects collages to distribute them to students. Management does not accept responsibility for chronic ongoing issues, but regularly fires staff seeming to think that will solve it. Takes on warehouse managers, drops them into college hell season with no handover and no support. Those who don't quit get fired.